Hospitality Management

The hospitality industry thrives on creating memorable experiences for guests. Viast College’s Hospitality Management program equips you with the skills and knowledge to excel in this dynamic and guest-centric field. This comprehensive program, designed based on the European model, provides a holistic understanding of all aspects of hospitality operations, preparing you for a fulfilling career in hotels, resorts, restaurants, and other hospitality establishments.

Become a Hospitality Maestro:

The program delves into the core functionalities of a well-managed hospitality operation:

• Food and Beverage Management: Master the art of creating exceptional dining experiences. Learn about menu planning, food costing, service techniques, and restaurant operations. Explore trends in culinary arts and beverage service to stay ahead of the curve.
• Housekeeping Operations: Gain a thorough understanding of housekeeping procedures to ensure guest rooms are clean, comfortable, and meet the highest hygiene standards. Learn about linen management, guest amenities, and efficient housekeeping practices.
• Front Office Management: Explore the intricacies of front office operations, including reservations management, guest registration, check-in/check-out procedures, and guest service excellence. Understand the importance of effective communication and building rapport with guests.
• Event Management: Learn how to plan and execute successful events, from conferences and weddings to banquets and social gatherings. Master logistics, catering coordination, and ensuring a seamless event experience for clients.
• Hospitality Accounting: Gain insights into the financial aspects of hospitality businesses. Learn about budgeting, cost control, revenue management strategies, and hospitality accounting principles.

Beyond Technical Skills:

The program goes beyond just teaching technical skills. You’ll also gain valuable insights into:

• The Hospitality Industry: Understand the different segments of the hospitality industry, from luxury hotels to boutique accommodations and destination resorts. Explore trends and best practices in guest service and experience management.
• Leadership and Management Skills: Develop the leadership qualities and management skills necessary to supervise teams, delegate tasks effectively, and motivate staff to provide exceptional service.
• Customer Service Excellence: Hone your communication and interpersonal skills to build rapport with guests, resolve issues promptly and courteously, and exceed guest expectations consistently.
• Intercultural Communication: Learn how to interact effectively with guests from diverse backgrounds and cultures, ensuring a welcoming and inclusive environment for all.

By the time you graduate, you’ll be able to:

• Oversee and manage various aspects of hospitality operations, including food and beverage, housekeeping, and front office functions.
• Manage staff effectively, delegate tasks, and create a positive work environment.
• Ensure exceptional customer service and create memorable guest experiences.
• Plan and execute successful events, exceeding client expectations.
• Apply hospitality accounting principles to manage finances effectively.
• Demonstrate strong leadership qualities and communication skills.

A Spectrum of Hospitality Careers:

Graduating from Viast College’s Hospitality Management program positions you for a range of exciting careers in the dynamic world of hospitality:

Become a Hospitality Leader!

The hospitality industry thrives on creating lasting memories for guests. Viast College’s program equips you with the expertise to become a valuable asset to any hospitality team. Join us and embark on a rewarding career where you’ll play a key role in making guests feel welcome, comfortable, and eager to return!