European applied science and technology (center of excellence)

Vocational Education & Training / Retail Management & Information Technology

Retail Management & Information Technology

Viast College's Retail Management & Information Technology Program

The retail industry is undergoing a dynamic transformation, and the key to success lies in the seamless integration of business acumen with technological expertise. Viast College’s innovative Retail Management & Information Technology program equips you with a powerful skillset that bridges this gap. This unique program, designed based on the European model, provides a comprehensive understanding of both retail management principles and essential IT applications, preparing you for a thriving career in the modern retail landscape.

What will you learn?

E-commerce Platforms

Retail Analytics Software

Essential IT Applications for Retail

Become a Retail Tech Savvy Leader:

The program delves into two crucial areas, empowering you to excel in today’s retail environment:

  • Retail Management Fundamentals: Master the core concepts of retail management, including store operations, merchandising, inventory control, marketing, and customer service. Learn strategies to optimize sales performance, manage staff effectively, and create a positive customer experience. Explore trends in omnichannel retailing and understand how to integrate online and offline channels for a seamless customer journey.
  • Essential IT Applications for Retail: Gain proficiency in industry-standard IT applications specifically used in retail operations. Learn about:
    • Inventory Management Software: Master systems that track inventory levels, optimize stock allocation across stores, and streamline ordering processes.
    • Point-of-Sale (POS) Systems: Become adept at operating POS systems for efficient customer checkout, payment processing, and sales data collection.
    • Retail Analytics Software: Develop the ability to analyze retail data to gain insights into customer behavior, sales trends, and identify areas for improvement.
    • E-commerce Platforms: Understand the basics of e-commerce platforms used for online retail operations, gaining valuable knowledge for an omnichannel approach.

By the time you graduate, you’ll be able to:

  • Implement effective retail management strategies to optimize store operations and sales performance.
  • Develop and maintain efficient inventory control systems using specialized software.
  • Utilize point-of-sale systems for smooth customer transactions and data collection.
  • Analyze retail data to gain valuable insights and inform strategic decision-making.
  • Leverage technology to enhance the customer experience in both physical stores and online platforms.
  • Possess a strong understanding of omnichannel retailing and its implementation strategies.

A World of Opportunity in Retail Technology:

Graduating from Viast College’s Retail Management & Information Technology program positions you for a range of exciting careers at the forefront of retail innovation:

  • Retail Manager: Lead and manage retail stores, integrating best practices in retail management with technology solutions.
  • Sales Associate (Tech-Enabled): Utilize IT skills to enhance the customer experience on the sales floor, such as recommending products using digital tools or processing transactions efficiently.
  • Inventory Specialist: Leverage inventory management software to ensure optimal stock levels, minimize stockouts, and optimize ordering processes.
  • E-commerce Specialist (with Retail Knowledge): Combine your understanding of retail with e-commerce platforms to manage online stores, product listings, and online customer service.
  • Retail Business Analyst: Analyze retail data to identify trends, optimize pricing strategies, and support data-driven decision-making within retail businesses. This program equips you to be a valuable asset in the retail industry, where technology is transforming the way businesses operate and customers shop.

Become a Retail Tech Leader!

The future of retail belongs to those who can bridge the gap between business and technology. Viast College’s Retail Management & Information Technology program provides the perfect blend of skills to propel you towards a successful career in this dynamic industry. Join us and become a retail tech leader, shaping the future of shopping experiences!

Join the Viast Community:

Become part of a vibrant learning environment with diverse students and experienced faculty. We are dedicated to helping you achieve your academic goals and unlock your full potential.